Product × Finance × AI: Financial Products in the Age of AIPreface中文
Preface

Why financial products must be relearned in the age of AI

A good and a promise

Economists classify goods by when the buyer can judge their quality. In 1970 Nelson distinguished search goods from experience goods. The quality of a search good can be judged before purchase by inspection and comparison, as with computers and clothing; the quality of an experience good is known only after use, as with restaurants and haircuts. In 1973 Darby and Karni added a third category, credence goods: even after use, the buyer finds it hard to judge their quality, as with car repairs and medical diagnoses.

When can quality be judged?

The three kinds of goods differ in when the buyer can judge quality.

Before purchase
After use
Years later
Search goodsComputers, clothing
Can be seen and compared
Experience goodsRestaurants, haircuts
Known only after use
Credence goodsCar repairs, medical diagnoses
?Hard to judge even after use
Financial productsDeposits, bonds, funds
Results arrive late and are mixed with luck
The distinction between search goods and experience goods is from Nelson (1970); credence goods are from Darby and Karni (1973). The quality of a credence good is hard to judge even after use. The results of a financial product often appear only years later, and depend on both the product itself and luck, which are hard to separate.

Financial products are credence goods, and among the hardest of them to judge. The buyer pays with money today and receives in return a promise about the future: after how many years, in which circumstances, from whom, and how much. The outcome often arrives many years later; even when it does, it is hard to tell whether it came from the product itself or from luck.

What AI changes

The change brought by large language models is more than an extra chat box in the interface. Once AI can understand intent, call tools and carry out tasks over time, a financial product can for the first time act on the user's behalf: read financial reports for the user, follow the market for the user, rebalance for the user. The product's role changes from tool to agent.

From tool to agent

The link between user and market changes from following orders to deciding for itself.

User Tool Agent Market Every step by hand Follows orders Judgement and responsibility stay with the user Sets the goal Reports back Decides and acts ① How much can it do? ② What is handed over? ③ Who answers for errors? ④ Why trust it?
A tool carries out each of the user's instructions; an agent accepts a goal and decides the steps itself. The four questions this raises are discussed in Parts Three and Four.

Three disciplines must be present at once

Designing a financial product requires understanding at the same time how markets form prices, how users make decisions, and how promises are kept credibly. In the past these three belonged to three kinds of people: investment research, product, and compliance. While product forms were stable, each could handle its own segment and hand over at the boundary. Once an agent carries the user through the whole process, every step needs all three disciplines at once.

From handovers to all present at once

The five stages an investment passes through, and which disciplines each stage needs.

Account opening
Market data
Ordering
Holdings
Reconciliation
Agent: read materials → judge → place orders → track → report
FinanceResearch and financial engineering
Basis for risk tolerance
What is already in the price
Execution cost and timing
Diversification and risk exposure
Performance attribution
ProductProduct and design
Help users state their goals
How to present changes
Confirmation and reversibility
Ongoing reporting
Results that can be checked
ComplianceCompliance and operations
Identity and suitability
Not personalized advice
Scope of authority
Conflict-of-interest disclosure
Record keeping

Illustrative. Stages and division of labour vary by institution; the figure shows only the main responsible party.

Those who know only AI tend to overestimate what an agent can do. Those who know only product tend to treat finance as an ordinary consumer setting. Those who know only finance tend to underestimate how much user behaviour changes once the mode of interaction changes. This book discusses the three within a single framework.

The book's stance on finance

On financial principles, the book follows the line that runs from Bachelier and Fama to multi-factor scientific investing:

  1. Prices are hard to predict. Information that can be predicted is traded away, and the price changes that remain are close to random.
  2. Markets are close to efficient, but efficiency has a cost. Informed traders gather information and bear risk, and are compensated for it; it is through their trading that prices absorb information.
  3. Returns come from bearing risk. Long-term returns can be decomposed into compensation for a small number of systematic risks.
  4. Active trading is negative-sum in aggregate. After costs, active management as a whole cannot beat the market.

From four propositions to one corollary

The book's stance on finance, and what it implies for AI financial products.

Bachelier 1900Prices are hard to predictWhat can be predicted is traded away
Grossman and Stiglitz 1980Efficiency has a costInformed traders are compensated for the costs they bear
Fama and French 1993Returns come from bearing riskLong-term returns decompose into compensation for a few factors
Sharpe 1991Active trading is negative-sum in aggregateAfter costs it cannot beat the market

Corollary: where AI adds value in financial products

Lower costsReliable executionSustained disciplineKept diversificationCorrected behaviourMaking the impossible possible

not in predicting prices or picking winners

This stance is chosen not because it explains everything, but because it is the framework with the strongest evidence today and the most honest one for ordinary investors. It also directly determines where the value of AI in financial products lies.

How markets absorb information, who provides liquidity and who bears the cost of trading are questions for the study of market microstructure. Here the book draws mainly on O'Hara's Market Microstructure Theory and Harris's Trading and Exchanges: Market Microstructure for Practitioners.

Who it is for

The book is written for two kinds of reader. One is the practitioner newly entering the financial products industry, who needs a complete map. The other is the experienced practitioner who is already deep in one discipline and still has gaps in another.

Choose a reading order by background

Pick a background: solid circles are disciplines you already have, dashed circles are ones to fill in.

Finance Part One · Markets Product Part Two · Users AI Part Three Design Part Four

    Approach

    Plain narrative, thorough citation, rigorous logic. Each chapter starts from an everyday, observable phenomenon and assumes no professional background. Yet every claim is either supported by published research, with author, year and source given, or is reasoning that can be checked. Concepts use the standard terms of their discipline and are defined on first use.

    Visualization first, leaving the conventional book behind. Most of the logic of finance consists of dynamic mechanisms: change one condition and the conclusion changes with it. How volatility erodes long-term returns, why a market maker widens the spread when informed traders are numerous, how a market shrinks when buyers cannot tell good from bad: these processes are abstract in long passages of prose and too difficult in formulas. The book hands the mechanisms to figures, animations and simulations the reader can operate.

    Four ways of explaining

    Content of different kinds goes to different forms of visualization.

    Structure → diagram

    Who is connected to whom, and where each one sits

    Process → animation

    What happens first, what follows, and how it is passed on

    Parameters → simulation you can operate

    No volatility
    With volatility

    Change one condition and the conclusion changes with it

    Randomness → distribution

    Show every possibility, not just the average

    Third panel, illustrative: with the same expected return of 8% a year, the difference in the median outcome after 20 years of holding; the higher the volatility, the lower the median. Fourth panel: the distribution of outcomes from 200 simulations.

    Every substantial section has a figure. If a section cannot be drawn, it is fair to doubt whether it can really be understood: either remove it, or find a way to draw it clearly. The text poses questions, connects the argument and states conclusions; the figures present mechanisms. Animation is used only to show processes, never as decoration; the text reads through without the animations.

    Economic analysis as the main thread, with as little mathematics as possible. Every question starts from the participants: who takes part, what their motives and constraints are, and what outcome results. Where a formula would be needed, a visualization takes the place of the derivation.

    How this book was made. The author set the book's purpose, its structure and the direction of each chapter's argument. Claude wrote the first draft of the text and the interactive figures; the author reviewed, rejected and revised them chapter by chapter, and some chapters draw on articles the author has published. Claude checked every citation and number in the book against public sources, and the author reviewed the checks; claims whose source could not be found are not used as evidence. A book about how much AI can do on people's behalf is itself one such delegation.

    Conventions

    If this book saves a newcomer a few years of detours, or gives an experienced practitioner the perspective of another discipline, it will have served its purpose.

    References