Product × Finance × AI: Financial Products in the Age of AIPart Three中文
Part Three

How much an agent can do on people's behalfThe third set of constraints: the nature of AI

The first two parts showed what the market can offer, and what users want and can bear. AI agents change something else: how much a person must put in personally to accomplish a task. The yardstick is the amplification factor: the ratio of the effort the principal would need to do the task alone to the effort the principal must still put in after handing it to an agent. The latter has three parts: the portion the agent cannot do and the principal must still do; the effort of specifying the task and checking the result; and the rework after the agent makes mistakes. In finance one more constraint applies: markets are close to efficient, so more accurate prediction by an agent brings limited benefit. Part Three takes this decomposition apart term by term.

One decomposition

Amplification factor = effort to do it yourself ÷ (portion not applicable + specifying and checking + rework after errors)Constraint: financial markets are close to efficient; the benchmark is the user's actual behaviour

The three terms in the denominator differ in nature. The portion not applicable depends on the task itself and sets the upper limit of the amplification factor. Specifying and checking depends on whether the result can be verified easily. Rework depends on how reliable the agent is. How fast the agent generates output does not appear in the denominator.

What determines the amplification factor

A task that takes 100 minutes to do yourself. Switch scenarios to see what makes up the effort the principal must still put in after handing it to an agent, and the resulting amplification factor. The corresponding chapters are below.

Doing it yourself
100 min
After handing over
Portion not applicableSpecifying and checkingRework after errors
Amplification factor

OverviewThe gap between theory and measurement19The amplification factor
Portion not applicableWhich tasks can be handed over20Which tasks can be handed to AI
Rework after errorsWhere capability comes from, and where it fails21Where capability comes from, and where it fails
Specifying and checkingWhether results can be verified easily22Verifiability: the cost of checking
ConstraintMarket efficiency and actual behaviour23The special constraints of finance
Illustrative numbers; they show only the direction in which each term acts.

Three questions

Whether a task can be handed to an agent depends on three questions, in order. First, is it worth doing: once handed over, how much effort does the principal save over a year, and does it make possible something that could not be done before? Second, can it be done: can the agent get the information and tools it needs, can it act on site, and has it obtained legal and institutional access? Third, does one dare hand it over: how severe are the consequences of an error, and can the result be judged right or wrong in good time? If an earlier question fails, the later ones need not be asked; the third question determines how much of the nominal value from the first can actually be realized.

The three questions map one to one onto the decomposition above. Whether it is worth doing concerns the numerator and the overall factor; whether it can be done determines the size of the portion not applicable; whether one dares hand it over determines how much effort goes into specifying and checking, and how much rework follows errors.

Three questions: worth doing, able to do, dare to hand over

Pick a task and answer the three questions in order. If an earlier question fails, the later ones need not be asked; the third determines how much of the nominal value from the first can be realized.

Question 1Is it worth doing?How much is saved over a year, and does it make possible something that could not be done before?Numerator and overall factor

Chapter 19
Question 2Can it be done?Can the agent get the information and tools, can it act on site, does it have access?Portion not applicable

Chapters 20 and 21
Question 3Dare one hand it over?How severe are the consequences of an error, and can the result be judged right or wrong in good time?Specifying and checking; rework after errors

Chapters 22 and 23

All five tasks are examples. Labels such as "Numerator and overall factor" refer to the terms of the decomposition above.

How to read this part

Part Three deals only with the nature of the agent itself: what it can do, how reliably it does it, and how its work is checked afterwards. Each chapter again starts from a concrete situation, cites published experiments and evaluations, and gives the date of each number: AI capabilities change quickly, and the scope of each conclusion is defined by its mechanism.

Summary of Part Three

Once the amplification factor is taken apart, the conclusion fits in one sentence: what an agent saves people depends on how large a scope it can take on completely, how much rework its errors require, and how long checking takes, not on how fast it generates output; in finance, any advantage in prediction is used up by competition, the lasting value lies in cost, discipline, behaviour and accessibility, and errors in execution must be stopped by authority and limits.

Summary of Part Three: what each term of the decomposition yields

Switch views: each term's conclusion, its implications for product design, and the constraints in finance.

Each row corresponds to one term of the decomposition; chapter numbers are shown beneath each term.

These conclusions form the third set of constraints on designing financial products. With the three sets of constraints from markets, users and AI side by side, the final question can be answered: under these constraints, what should a financial product promise, how should it be agreed, how should it be implemented, and how should it earn trust?